French Brothers 1-2-10 New Home Warranty Information
Call or Text Kaitlyn 800-691-4375
Call or Text Kaitlyn 800-691-4375
Our Warranty

Our Warranty

1-2-10 Year Warranty Logo

Click here to access your Customer Portal.

If you’re having an issue in your home, lean on us. We’re here to help and committed to giving you the best service possible to resolve your concern quickly.

Click Here to see tips and tricks for maintaining your home by watching one of our videos

 Warranties Include:

  • One year warranty for workmanship and materials – Serviced by our in-house Customer Care Team
  • Two year warranty on delivery portion of electrical, mechanical and plumbing systems
  • 10 year StrucSure Home Warranty® on all homes
  • Manufacturer may provide coverage beyond two years
  • Appliance Warranties: The manufacturer’s warranty will cover all kitchen appliances in your home

*Please note: Charges from companies you contract yourself without French Brothers Homes authorization will likely NOT be covered by the StrucSure Home Warranty or reimbursed by French Brothers Homes.

Click here to access your Warranty Portal.

If you are experiencing a warranty emergency, please call:

Alamogordo – 575-448-1549

Artesia – 575-448-1530

Hobbs – 575-448-1747

Las Cruces – 575-448-4711


How to Enter a Warranty Request

Homeowner Maintenance Videos


Reset Your Breaker

GFCI Outlet: How to Reset It


Set Your Irrigation Timer

Exterior – Doors

Replace Weather Stripping

Adjust Your Threshold

Set the Code on Your Keyless Lock


Clean your Range Hood Filter

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