French Brothers Wins National Housing Quality Award
French Brothers, a new home builder in Alamogordo, NM, wins a Silver National Housing Quality Award (NHQA) for the second time! French Brothers celebrated with a previous Silver award in 2015, and a Bronze award in 2014.
The National Housing Quality Award is an award program that combines the Malcolm Baldrige National Quality Award and the ISO 9000 concepts for quality management systems and tailors them to the home building industry.
The Malcolm Baldrige National Quality Award (MBNQA) is an award that was established by the U.S. Congress in 1987 to raise awareness of quality management and recognize U.S. companies that have implemented successful quality management systems across different industries.
ISO 9000 is defined as a set of international standards on quality management and quality assurance developed to help companies effectively document the system elements needed to maintain an efficient quality system.
The NHQA is a unique award that includes a 167-point application and benchmarking process. It has been developed for the home building industry to provide home builders an evaluation of their operations through both peer reviews and self- examination.
The program website states that, “The goal for builders and the examination team is to seek out and qualify to what extent systems and processes for continuous improvement exist in eight areas of a builder’s operation: Leadership, Strategic Planning, Performance Management, Customer Satisfaction, Human Resources, Construction Quality, Trade Relationships, and Business Results.”
In the end, whether a Gold, Silver, Bronze, or Honorable Mention award is presented, the builder applicants are provided with an exhaustive report highlighting the builders’ flaws, strengths and areas for improvement. For this new home builder in Alamogordo, NM, French Brothers was open to receive new insights and tools to help impact the business for the better. The award program aligns with French Brothers’ mission of enriching the lives of our people, our customers, and our communities, the vision of building a great company that makes a difference for generations to come.
Find out what is means to work with an award-winning new home builder in Alamogordo, NM and build the home of your dreams. Live in an exciting, new family -friendly city by finding your next new home in New Mexico. Enjoy the best of what their family-friendly communities offer, including recreation, culture, shopping, dining, and entertainment. Call 800-691-4375 or click here today and start your new home journey.
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