Privacy Policy
Effective Date: July 2026
French Brothers Homes (“French Brothers Homes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
You may choose to provide personal information when you:
- Contact us through our website
- Request information about a home or community
- Schedule a tour or appointment
- Subscribe to email or text message updates
- Register for an event
- Submit warranty or Customer Care requests
- Communicate with us by phone, email, online chat, or other means
Depending on your interaction with us, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Community or home preferences
- Information you provide in forms or messages
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time and date of your visit
- Time spent on the website
- Referring website
- General website usage information
This information helps us improve our website, understand visitor behavior, and provide a better user experience.
Cookies and Analytics
Our website uses cookies and similar technologies to improve functionality and performance.
Cookies help us:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Measure marketing effectiveness
- Enhance your browsing experience
Most web browsers allow you to disable cookies; however, some features of our website may not function properly if cookies are disabled.
How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Schedule appointments and model home tours
- Provide Customer Care and homeowner support
- Communicate throughout the home buying process
- Send requested information
- Improve our website and customer experience
- Send marketing communications when you have provided your consent
- Comply with legal obligations
- Protect the security of our website and business
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our communications.
Sharing Your Information
French Brothers Homes values your privacy.
We do not sell or rent your personal information to third parties. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
We may share your information with trusted service providers who perform services on our behalf, including providers of:
- Website hosting
- Customer relationship management (CRM)
- Email communications
- SMS messaging
- Marketing services
- Analytics
- Payment processing
- Customer support
- Customer Care services
These service providers may only use your information to perform services for French Brothers Homes and are required to protect your information.
We may also disclose information:
- When required by law
- To comply with legal process
- To protect our legal rights or property
- To protect the safety of our customers or others
- In connection with a merger, acquisition, or sale of company assets
SMS Communications
If you choose to opt in to receive text messages from French Brothers Homes, we may use your mobile number to send transactional and/or marketing communications in accordance with your preferences.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
For complete SMS messaging terms, including message frequency, opt-out instructions, and customer support information, please review our Terms & Conditions.
Email Communications
If you subscribe to receive emails from French Brothers Homes, we may send information regarding:
- Available homes
- Community updates
- Promotions
- Events
- Company news
- Homeownership resources
You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information you provide.
While we strive to use commercially reasonable means to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
Accessing or Updating Your Information
If you would like to request access to, update, correct, or delete the personal information we maintain about you, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
French Brothers Homes is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any website you visit.
Children’s Privacy
Our website is intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
French Brothers Homes
Phone: (575) 619-7553
Email: info@frenchbrothers.com
Website: www.frenchbrothers.com
